Racademy (EdTech Platform)
Thursday, August 10, 2023
Meeting the diverse needs of learners, both academically and recreationally, is a pressing demand. While numerous platforms exist to sell courses and teach various activities, Racademy takes a different approach. Instead of merely selling courses, Racademy serves as an online EdTech platform connecting students with tutors. The platform's focus is on facilitating personalized learning experiences tailored to each student's preferences and language proficiency, ensuring optimal comprehension and engagement.
In recent years, the demand for online learning platforms has surged. With students exhibiting diverse learning capabilities and preferences, factors like video duration, live vs. recorded classes, and question complexity come into play. Racademy addresses these challenges by providing a global learning platform accessible to students worldwide. Regardless of location, students can access a wide range of subjects and learn comfortably in their preferred language, thanks to the platform's multilingual tutor base.
Racademy offers flexibility in tutor selection. Students can choose their tutor directly, opt for the platform's best match recommendation, or apply filters based on their specific needs. The process is streamlined, with students receiving prompt notifications regarding tutor acceptance or rejection. To expedite this process, a support center assists students in case of delayed responses, ensuring a swift and efficient tutor assignment process.
This approach not only saves students' time but also provides them with alternative options if needed. Tutors also have the autonomy to accept or reject students, keeping them informed through timely notifications. Overall, Racademy strives to enhance the online learning experience by prioritizing customization, accessibility, and efficiency.
The modeling of the business process of the platform using Bizagi modeler in BPMN 2.0 has been developed to illustrate how the process works, by value model, the exchanging of values between actors is given, and important factors which are required to improve the system and bring higher revenue to the business, namely critical success factors (CSFs), key goal indicators (KGIs), key performance indicators (KPIs) has been identified.